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https://portal.mwater.co/resource_center/water_point_functionality.html https://portal.mwater.co/resource_center/monitor_water_quality.html https://portal.mwater.co/resource_center/monitor_wash_sector.html https://portal.mwater.co/resource_center/map_piped_water_system.html https://portal.mwater.co/resource_center/twp_issues.html https://portal.mwater.co/resource_center/baseline_surveys.html https://portal.mwater.co/resource_center/pre_site_assessment.html https://portal.mwater.co/resource_center/png_mis.html https://portal.mwater.co/resource_center/indonesia_pdams.html https://portal.mwater.co/resource_center/videos.html https://portal.mwater.co/resource_center/video-district-wash-data-access.html https://i.ytimg.com/vi/5cDPrQq9VgU/hqdefault.jpg How do you give districts access to their own WASH data? Create one organization with a branch per district, then grant permissions to the branch rather than to individual people. Adding a district officer to their branch gives them access to that district's surveys, deployments and dashboards, and to nothing from other districts. https://www.youtube.com/embed/5cDPrQq9VgU 2026-07-30 959 https://portal.mwater.co/resource_center/video-national-facility-inventory.html https://i.ytimg.com/vi/zjFE8P_kBXQ/hqdefault.jpg How do you build a national inventory of water points and facilities? Register each water point, school, health facility or community as a site, then monitor it with surveys over time. Because the survey attaches to the site rather than standing alone, you get a history per facility instead of a series of unconnected snapshots. https://www.youtube.com/embed/zjFE8P_kBXQ 2026-06-24 https://portal.mwater.co/resource_center/video-why-sites-matter.html https://i.ytimg.com/vi/s5CUXg3huG8/hqdefault.jpg Why record a facility as a site instead of just another survey response? Because a site is a permanent record of a real place, and survey responses attach to it. That is what lets you ask how one water point has changed over five years, rather than only how a district looked on the day you surveyed it. https://www.youtube.com/embed/s5CUXg3huG8 2020-03-13 398 https://portal.mwater.co/resource_center/video-recurring-monitoring.html https://i.ytimg.com/vi/NHcgSXibAVs/hqdefault.jpg How do you set up recurring monitoring rounds without starting over each time? Deploy the same survey against the same sites on a repeating cycle, so each round adds to a facility's history instead of creating a parallel dataset. Baseline, midline and endline then become filters on one dataset rather than three separate exercises. https://www.youtube.com/embed/NHcgSXibAVs 2023-04-27 1570 https://portal.mwater.co/resource_center/video-programme-first-steps.html https://i.ytimg.com/vi/hT2uhlFmkO0/hqdefault.jpg What are the first steps to set up a new WASH monitoring programme? Set up the account and organization, design one survey, register the sites you will monitor, deploy to a small team, and check the results on a dashboard before scaling. Getting one district working end to end teaches you more than planning the whole country on paper. https://www.youtube.com/embed/hT2uhlFmkO0 448 https://portal.mwater.co/resource_center/video-wash-fit-health-facilities.html https://i.ytimg.com/vi/0vJ1liVTcEo/hqdefault.jpg How do you run WASH FIT assessments in health facilities digitally? Use the digital implementation of WASH FIT, the risk-based improvement method developed by WHO and UNICEF. Facility teams complete the assessment on a device, and the resulting scores and improvement plans become data a ministry can see across every facility. https://www.youtube.com/embed/0vJ1liVTcEo 2020-10-06 589 https://portal.mwater.co/resource_center/video-utility-billing-gap.html https://i.ytimg.com/vi/ytDRW95XXGc/hqdefault.jpg How can a water utility bill and collect for more of the water it supplies? Connect the customer register, meter readings, billing and payments so each step reconciles against the last. Most losses are administrative rather than physical: connections missing from the register, readings that never became a bill, and bills nobody followed up. https://www.youtube.com/embed/ytDRW95XXGc 2026-07-03 https://portal.mwater.co/resource_center/video-map-piped-water-system.html https://i.ytimg.com/vi/EZtY5ndGeGw/hqdefault.jpg How do you map an entire piped water system, not just its water points? Record the system as connected assets: sources, pumps, tanks, pipes, valves, meters and taps, each linked into the network it belongs to. You then have a model of the system rather than a scatter of points on a map. https://www.youtube.com/embed/EZtY5ndGeGw 2022-08-19 802 https://portal.mwater.co/resource_center/video-borehole-repair-tracking.html https://i.ytimg.com/vi/U8ZyX69sg-c/hqdefault.jpg How do you track a borehole repair from report to resolution? Define a workflow type with the steps your repair process actually has (report, verify, assign, repair, verify the fix, close) and deploy it to the supervisors and technicians who do the work. Each repair then becomes a tracked case with a responsible person and a record at every step. https://www.youtube.com/embed/U8ZyX69sg-c 2026-07-07 2476 https://portal.mwater.co/resource_center/video-standardize-field-processes.html https://i.ytimg.com/vi/Im3QwmYZNMo/hqdefault.jpg What does a standardized repair process save a water utility? It removes the delay and the guesswork between a fault being noticed and the right person acting on it. When every fault follows the same defined steps with a named owner, repairs happen sooner, fewer are forgotten, and the utility keeps revenue it would otherwise lose to downtime. https://www.youtube.com/embed/Im3QwmYZNMo 2026-09-03 20 https://portal.mwater.co/resource_center/video-workflows-from-data-to-action.html https://i.ytimg.com/vi/HSlcQNWvW_U/hqdefault.jpg How do you turn monitoring data into work that actually gets done? Let the data start the work. A survey result, an overdue balance or a sensor reading can trigger a workflow that assigns the task, notifies the right people and tracks it to completion, so a finding becomes an action without anyone rekeying it. https://www.youtube.com/embed/HSlcQNWvW_U 2025-12-03 3242 https://portal.mwater.co/resource_center/video-sanitation-asset-standard.html https://i.ytimg.com/vi/hs5lCsYB0J8/hqdefault.jpg How do you record sanitation assets so the data can be reused across institutions? Record them against the Sanitation Asset Standard, a common definition of sanitation assets covering containment, emptying, treatment and the links between them. Data collected once against the standard stays understandable to other tools and institutions instead of only to the team that gathered it. https://www.youtube.com/embed/hs5lCsYB0J8 2026-09-01 64 https://portal.mwater.co/resource_center/video-who-can-use-sanitation-asset-standard.html https://i.ytimg.com/vi/Mxmz1T4fobQ/hqdefault.jpg Who can use the Sanitation Asset Standard? Anyone working on sanitation: service providers, government regulators and development partners. The standard is published as a public good, so using it does not depend on a licence, a project, or on all your data living in one system. https://www.youtube.com/embed/Mxmz1T4fobQ 2026-09-02 36 https://portal.mwater.co/resource_center/video-first-survey-design-deploy.html https://i.ytimg.com/vi/DOf_4BUnUrI/hqdefault.jpg How do you create and deploy your first survey? Design the questionnaire in the Portal, set who may see and collect it, then deploy it to the enumerators who will use the app. Deployment is a separate step from design on purpose: it controls who collects data and who can see what comes back. https://www.youtube.com/embed/DOf_4BUnUrI 729 https://portal.mwater.co/resource_center/video-field-data-collection-workflow.html https://i.ytimg.com/vi/aTJsEDTEuV8/hqdefault.jpg How does data get from an enumerator in the field into the Portal? Enumerators collect on the app, which works offline and stores responses on the device, then syncs them when a connection is available. In the Portal the responses arrive as drafts or pending items you can review, approve or reject before they count as final. https://www.youtube.com/embed/aTJsEDTEuV8 713 https://portal.mwater.co/resource_center/video-survey-skip-logic.html https://i.ytimg.com/vi/GbGLF4vVhAA/hqdefault.jpg How do you make a survey ask only the questions that apply? Put conditions on questions and sections so they appear only when earlier answers make them relevant. A long questionnaire then behaves like a short one for each respondent, and the data comes back without meaningless answers to inapplicable questions. https://www.youtube.com/embed/GbGLF4vVhAA 2020-01-24 514 https://portal.mwater.co/resource_center/video-import-existing-questionnaire.html https://i.ytimg.com/vi/Tp5hoLhEBc4/hqdefault.jpg How do you bring an existing questionnaire in from another system? Import the survey design rather than retyping it. Forms built as XLSForm, or in ODK, Kobo, SurveyCTO and similar tools, can be brought in so the questions, choice lists and logic come across together. https://www.youtube.com/embed/Tp5hoLhEBc4 695 https://portal.mwater.co/resource_center/video-import-legacy-survey-data.html https://i.ytimg.com/vi/IEQEUW9fIss/hqdefault.jpg How do you bring historical survey data in from paper or spreadsheets? Import the historical responses against a matching survey design, mapping each spreadsheet column to the right question. Your older rounds then sit in the same dataset as new collection, so trends can start before your digital monitoring does. https://www.youtube.com/embed/IEQEUW9fIss 2021-01-29 1715 https://portal.mwater.co/resource_center/video-import-utm-coordinates.html https://i.ytimg.com/vi/urSxSH2s0Fc/hqdefault.jpg How do you import site locations recorded as UTM coordinates? Import them as UTM directly, specifying the zone, rather than converting to latitude and longitude by hand first. The locations are then stored and displayed correctly alongside data collected by GPS. https://www.youtube.com/embed/urSxSH2s0Fc 2020-08-24 582 https://portal.mwater.co/resource_center/video-clean-your-data.html https://i.ytimg.com/vi/6mfq1Df7DYE/hqdefault.jpg How do you clean monitoring data without losing the audit trail? Use the built-in review tools rather than editing exports: approvals to catch bad responses before they count, the deduplicator to merge sites recorded twice, and validation in the form to stop the error recurring. The corrections stay in the system, so the data everyone reports from is the corrected data. https://www.youtube.com/embed/6mfq1Df7DYE 2020-07-11 3280 https://portal.mwater.co/resource_center/video-multilingual-national-survey.html https://i.ytimg.com/vi/7K8dgIA8gEk/hqdefault.jpg How do you run one national survey in several languages? Design the survey once, then add the languages you need on the Translate tab. Enumerators see the questions in their own language while every response lands in the same dataset, so a multilingual survey needs no separate forms and no merging afterwards. https://www.youtube.com/embed/7K8dgIA8gEk 2026-06-26 https://portal.mwater.co/resource_center/video-build-a-dashboard.html https://i.ytimg.com/vi/iF3B0gkhgj8/hqdefault.jpg How do you build a dashboard from your monitoring data? Add widgets to a dashboard, point each at a data source, and set the expression it should show. Charts, maps, tables and text live on the same page, and filters let one dashboard serve every district instead of needing one per district. https://www.youtube.com/embed/iF3B0gkhgj8 2022-02-02 1900 https://portal.mwater.co/resource_center/video-water-point-map-fast.html https://i.ytimg.com/vi/_ikcSgiHHNs/hqdefault.jpg How quickly can you produce a shareable water point map? In a few minutes. Any data with coordinates can be mapped, styled by a field such as functionality, and shared by link, so a map for a meeting does not need a GIS specialist or a desktop tool. https://www.youtube.com/embed/_ikcSgiHHNs 2020-08-24 167 https://portal.mwater.co/resource_center/video-dashboard-filters-slicers.html https://i.ytimg.com/vi/VoN_x6ioViw/hqdefault.jpg How do you let one dashboard serve every district and programme? Add filters, so the viewer chooses the district, period or programme and every widget on the page responds. One maintained dashboard then replaces the set of near-identical copies that otherwise accumulate. https://www.youtube.com/embed/VoN_x6ioViw 804 https://portal.mwater.co/resource_center/video-link-data-sources.html https://i.ytimg.com/vi/-DCMOvgiEuc/hqdefault.jpg How do you analyse data from several surveys together? Link them through the thing they have in common, usually the site. When different surveys attach to the same facility, you can report across them, so a water quality result and a functionality check appear side by side for the same water point. https://www.youtube.com/embed/-DCMOvgiEuc 2024-01-12 734 https://portal.mwater.co/resource_center/video-dhis2-wash-data.html https://i.ytimg.com/vi/MPEiPPOubt4/hqdefault.jpg How do you bring DHIS2 data into a WASH information system? Use the Integrator: create an access token in DHIS2, describe in plain language what you want to pull, and it builds and schedules the integration. The DHIS2 data then sits alongside your WASH data instead of in a separate reporting silo. https://www.youtube.com/embed/MPEiPPOubt4 2026-06-26 https://portal.mwater.co/resource_center/video-connect-external-systems.html https://i.ytimg.com/vi/wF_mEOubWr0/hqdefault.jpg How do you connect an external system without writing integration code? Describe the connection you need in plain language and the Integrator builds it, including the transformation and the schedule. It handles both directions, so external data can be pulled in and your data can be pushed out to other systems. https://www.youtube.com/embed/wF_mEOubWr0 2026-02-26 811 https://portal.mwater.co/resource_center/video-powerbi-google-sheets.html https://i.ytimg.com/vi/lkWcImB6OcA/hqdefault.jpg How do you feed your data into Power BI or Google Sheets? Build a datagrid with exactly the columns you want, then use the API URL it generates as a live data source in Power BI, Google Sheets or Excel. The external report refreshes from the platform instead of from a file someone re-exported. https://www.youtube.com/embed/lkWcImB6OcA 2024-11-28 555 https://portal.mwater.co/resource_center/video-export-and-own-your-data.html https://i.ytimg.com/vi/KmfJdlPz3dg/hqdefault.jpg How do you take a full backup of your organisation's data? Download it, either as targeted exports of surveys, sites and visualisations, or as an organisation-wide backup. The data belongs to you, and being able to remove it in full is what makes that claim meaningful. https://www.youtube.com/embed/KmfJdlPz3dg 2021-05-21 689 https://portal.mwater.co/resource_center/feature_updates.html https://portal.mwater.co/resource_center/horizon_launch.html https://portal.mwater.co/resource_center/custom_shapefiles.html https://portal.mwater.co/resource_center/custom_map_grids.html https://portal.mwater.co/resource_center/feature_confidential_data.html https://portal.mwater.co/resource_center/deployment_wizard.html https://portal.mwater.co/resource_center/site_approvals.html https://portal.mwater.co/resource_center/population_density.html https://portal.mwater.co/resource_center/population_queries.html https://portal.mwater.co/resource_center/spatial_joins.html https://portal.mwater.co/resource_center/water_system_management_page.html https://portal.mwater.co/resource_center/feature_deduplicator.html https://portal.mwater.co/resource_center/bar_chart_colors.html https://portal.mwater.co/resource_center/copy_paste_widgets.html https://portal.mwater.co/resource_center/organizations.html https://portal.mwater.co/resource_center/deploy_survey_link.html https://portal.mwater.co/resource_center/surveyor_app_problems.html https://portal.mwater.co/resource_center/surveyor_app_permissions.html https://portal.mwater.co/resource_center/lost_surveys.html https://portal.mwater.co/resource_center/gps_problems.html https://portal.mwater.co/resource_center/sync_problems.html https://portal.mwater.co/resource_center/corrupted_photo_problems.html https://portal.mwater.co/resource_center/blog.html